AI in customer relationship management (CRM)

How AI Software Development Powers Practical Automation Systems

Organizations building AI-driven systems often promise instant transformation, but real change comes from pragmatic engineering: deliberate pipelines, observability, and careful trade-offs. This artic

Building an AI Edge Computing OS That Actually Works

Introduction: why an AI edge computing OS matters Imagine a retail store where cameras, point-of-sale terminals, and kiosks make real-time decisions without round trips to the cloud: dynamic pricing,

Gemini for creative writing playbook

Introduction: why this matters Generative models are reshaping how organizations create content, automate conversations, and scale creative work. This playbook focuses on using Gemini for creative w

Harnessing AI for Emergency Response: Transforming CRM and Team Collaboration

In an age where rapid responses to emergencies can save countless lives, the integration of artificial intelligence (AI) is becoming critical. AI is transforming various sectors, including customer re